UK Postage is according to weight of the package and varies between £2.96 and £4.20. Orders of multiple items will be calculated at the checkout and incur a higher postage price.
Orders are sent out via Royal Mail 2nd Class Signed For and takes between 3-5 working days**.
EU Postage varies between £8.65 and £11.40 deepening on the item and will take 6-10 days**.
Postage to Republic of Ireland, The Channel Islands, some part of Europe and the Rest of the World to be added soon.
Please note international posting costs and timeframes have increased as a result of COVID 19.
You may be charged duties and taxes which we cannot be responsible for.
**Please note this is from the time of dispatch - not the time of placing the order - if you are placing a pre-order. Estimated dispatch dates will be explained on the product page. If anything should change from time of ordering we will communicate with you to keep you in the loop.
Returns & Exchanges.
If it just didn't work out, hey we get it!
Please return your order in an re-sellable condition in it's original packaging within 14 days of receipt.
Your refund will be processed within 7 days of us receiving the item(s) back. For small businesses especially, it is super important items are re-sellable after we receive them back.
If you would like to make a return, please email us first at firstname.lastname@example.org with your order info and we'll let you know the returns address.
You can let us know at this time if you would prefer an exchange.
Of course, if your product is faulty please be in touch as soon as you can.